Q. When should I apply for my passport?
Q. Does L&F offer programs abroad for individual students?
Q. Is it possible to travel separately from the group?
Q. Can I use frequent flyer miles or an airline pass?
Q. How are host families found?
Q. Can special meals be requested?
Q. What type of hotels do L&F groups stay in?
Q. What type of insurance is included in the programs?
Q. What is “early-bird” status?
Q. How are payments made to L&F?
Q. Does L&F accept payment by credit card?
Q. Does Language & Friendship offer scholarships?
Q. What does L&F do with late fees?
Q. Can adults join an L&F school group program?
Q. What is L&F’s policy on harassment and bullying?
Q. What is the cancellation policy?
Q. What is L&F’s travel safety policy?
A. Travel Safety – Language & Friendship is committed to providing a safe, educational experience for each participant. Extensive preparation materials are provided to help ensure safety, inspire self-confidence, and facilitate communication.
Sharing the belief that it is essential to proceed thoughtfully as we organize our programs, we regularly monitor the website of the U.S. Department of State, which issues information regarding travel abroad. We are in frequent communication with our extensive network of teachers overseas who inform us of each region’s political climate firsthand.
Following are the types of notices issued by the U.S. Department of State. Additional information can be found online.
Level 1 – Exercise Normal Precautions: This is the lowest advisory level for safety and security risk. There is some risk in any international travel.
Level 2 – Exercise Increased Caution: Be aware of heightened risks to safety and security.
Level 3 – Reconsider Travel: Avoid travel due to serious risks to safety and security. Levels of advisory may vary for specific locations or areas within a country.
Level 4 – Do Not Travel: This is the highest advisory level due to greater likelihood of life-threatening risks. During an emergency, the U.S. government may have very limited ability to provide assistance. The Department of State advises that U.S. citizens not travel to the country or to leave as soon as it is safe to do so.
Note: Such a warning has not been issued for any of our destination countries during past years. However, our Travel Warning Protection provides coverage for this issuance.
Travel Warning Protection – Language & Friendship provides the following limited protection for all L&F travelers:
If an official U.S. Department of State Travel Advisory Level 4 for the destination country is issued or in effect within 90 days of departure, L&F participants will receive a full refund less $400 – $600 (depending on the length of the program) to cover deposits and administrative costs.
Note: If a Level 4 Advisory has not been issued, our programs continue to operate as planned. Cancellations follow our regular cancellation policy.
Q. What if a safety incident occurs during the time abroad?
A. If an incident occurs, the exact steps Language & Friendship would take would depend upon what occurred and where it took place. Language & Friendship has an extensive network of teachers and friends in each of the countries we work with. Regardless of the nature or location of the incident, we would work closely with those on-site contacts to make any necessary arrangements and to ensure that our groups are well cared for. If the situation warrants, we would make modifications to the itinerary. In addition, the CORE Travel Insurance included in the program provides coverage with EuropAssistance, a 24/7 leader in security management. Such arrangements might include general reassurance, relocation to another site or region, or return flights home, again, depending upon the nature of the incident and the possible options. We would communicate with all parties involved to keep everyone informed. Whether we are close to home or in another city or country, anything can happen (accidents, storms, school shootings, etc.). Terrorist incidents are actually a small fraction in comparison to the other types of incidents that occur every day.While some things may be dependent on each unique situation, what Language & Friendship can guarantee is our utmost attention in preparing and assisting our groups to have an invaluable learning experience.
Q. How do I log into my account?
Q. Can I use my Hosting account to join a travel program?
Q. Can I change my username/login?
Q.What if I can’t remember my username or password?
Q. Can I use my family member’s account to enroll?