Q. When should I apply for my passport?
Q. Does L&F offer programs abroad for individual students?
Q. Is it possible to travel separately from the group?
Q. Can I use frequent flyer miles or an airline pass?
Q. How are host families found?
Q. Can special meals be requested?
Q. What type of hotels do L&F groups stay in?
Q. What type of insurance is included in the programs?
Q. What is “early-bird” status?
Q. How are payments made to L&F?
Q. Does L&F accept payment by credit card?
Q. Does Language & Friendship offer scholarships?
Q. What does L&F do with late fees?
Q. Can adults join an L&F school group program?
Q. What is the cancellation policy?
Q. What is L&F’s travel safety policy?
A. Language & Friendship is committed to providing a safe, educational experience for each participant. Extensive preparation materials are provided to help ensure safety, inspire self-confidence, and facilitate communication. We believe that creating international friendships and increasing our understanding of other cultures is an invaluable contribution to world peace.Sharing the belief that it is essential to proceed thoughtfully as we organize our programs, we regularly monitor the website of the U.S. Department of State, which issues information regarding travel abroad. We are in frequent communication with our extensive network of teachers overseas who inform us of each regions political climate firsthand. Following are the types of notices issued by the U.S. Department of State:
Worldwide Alert is a general issuance that advises travelers to exercise caution and to take appropriate steps to increase their security awareness. Cancellations in this case follow our regular cancellation policy.
Travel Alert is issued to give information about short-term conditions in a particular country or region. Examples of these conditions could be election-related demonstrations or other high-profile events such as international conferences, natural disasters, anniversaries or threats of terrorist events, or health alerts. Note: Our programs continue to operate successfully in these circumstances. Cancellations in this case follow our regular cancellation policy.
Travel Warning is issued to advise travelers to strongly consider not going to a certain country due to unstable government, civil war, ongoing intense crime or violence, or frequent terrorist attacks.
Note: Such a warning has not been issued for any of our destination countries during past years. However, our Travel Warning Protection provides coverage for this issuance. Travel Warning Protection: Language & Friendship provides the following limited protection for all L&F travelers: If an official U.S. Department of State Travel Warning for the destination country is issued or in effect within 90 days of departure, L&F participants will receive a full refund less $400-$600 (depending on the length of the program) to cover deposits and administrative costs.
Q. What if a safety incident occurs during the time abroad?
A. If an incident occurs, the exact steps Language & Friendship would take would depend upon what occurred and where it took place. Language & Friendship has an extensive network of teachers and friends in each of the countries we work with. Regardless of the nature or location of the incident, we would work closely with those on-site contacts to make any necessary arrangements and to ensure that our groups are well cared for. If the situation warrants, we would make modifications to the itinerary. In addition, the CORE Travel Insurance included in the program provides coverage with EuropAssistance, a 24/7 leader in security management. Such arrangements might include general reassurance, relocation to another site or region, or return flights home, again, depending upon the nature of the incident and the possible options. We would communicate with all parties involved to keep everyone informed.Whether we are close to home or in another city or country, anything can happen (accidents, storms, school shootings, etc.). Terrorist incidents are actually a small fraction in comparison to the other types of incidents that occur every day.
While some things may be dependent on each unique situation, what Language & Friendship can guarantee is our utmost attention in preparing and assisting our groups to have an invaluable learning experience.