The participant/parent must send written notice of cancellation directly to Language & Friendship via e-mail or fax.
Language & Friendship reserves the right to cancel a student’s participation should there be academic, behavioral or medical issues, including failure to abide by Program Expectations. Cancellation fees apply.
Cancellation fees apply to anyone forced to cancel due to lack of documentation (e.g. passport, visa, etc.).
Refunds are processed within 30 days and made in the form of a check written to the person/s making payments on the account.
Groups of fewer than 10 may require instant airline ticket purchase resulting in a modified cancellation schedule.
Reinstatement after cancellation incurs a $40 fee + all payments to date + possible additional airfare. Reinstatement cannot be confirmed until flight and land arrangements are secured.
For cancellations related to L&F’s Limited Travel Advisory Policy, refunds may take longer as extra time is needed to make the contacts necessary to determine how much can be recovered.
Administrative costs are incurred from the beginning of the process for the time-intensive planning, preparation and reservation of inclusions in a linguistic and cultural immersion program. In addition, suppliers require non-refundable deposits in order to secure rates. For these reasons, the cancellation fee schedule is in place. (See Value Statement in your Program Enrollment Booklet for more details.)
Cancellation fees are determined by departure date and date of cancellation.
Refer to your Program Enrollment Booklet or log into your L&F online account to view your Program Booklet for your group’s fee schedule.