Frequently Asked Questions
Programs Abroad
Hosting
Does L&F offer programs abroad for individual students? [ top ] No, Language & Friendship arranges programs only for teacher-led groups.
Is it possible to travel separately from the group? [ top ] All
participants are required to depart with their group. It is possible,
however, to request a return at a later date. Alternate return requests
must be submitted by January 31 and require a fee as well as a release
of responsibility. To obtain a request form, ask your teacher or
contact the Language & Friendship office.
How are host families found? [ top ] Carefully
selected local coordinators, who are friends or teachers through
personal connections of Language & Friendship, promote hosting in
their communities. They talk to students, other teachers and school
administrators to locate and screen families, and each family is
personally contacted to discuss the placement of a student. Families
volunteer to receive a student into their homes, welcoming them as
another family member in recognition of the educational benefit that
hosting affords the whole family.
Is insurance included in the programs? [ top ] All programs include the following insurance coverage in the price of the program:
Accident & Illness Protection:
All participants are covered under an accident and illness
insurance policy for the duration of the program. The policy includes
medical expenses up to $2500 and emergency evacuation up to $10,000.
Further information is provided to each traveler upon application.
Limited Trip Cancellation Protection:
In the case of a medical emergency:
L&F makes every effort to recover as much of the participant's
money as possible. In addition to recoverable costs, L&F will
refund up to $750 of costs we are unable to recover. A claim may be
made in the case of a medical emergency which precludes a fully-paid
participant from traveling; i.e. a serious illness (not including
pre-existing conditions) or death of the participant or an immediate
family member (parent, sibling, or grandparent). A physician's
statement and signature is required.
In the case of unforeseen world events:
Upon written request, L&F participants would receive a full
refund less $400 to cover non-refundable deposits and administrative
costs if
both of the following occur:
a) The U.S. Department of State declares an Act of Terrorism
against U.S. interests in: the U.S.; international airspace; or the
destination country
and
b) A U.S. Department of State official Travel Warning to the
destination country is issued or in effect within 90 days of departure.
Participants may independently purchase additional travel insurance. For more information go to www.insuremytrip.com.
What is early-bird status? [ top ] Students
who apply by June 1 in the year prior to travel are considered early
birds. Early birds must submit complete applications including deposit,
host family letter and three photos. Early birds are eligible for a
$100 discount which is subtracted from the final balance payment.
What is the payment schedule? [ top ] Payments
are to be turned in to the teacher/leader who will send them as a group
to Language & Friendship. We are unable to accept payment by credit
card.
Winter Programs (January/February)
June 1: $300 deposit due with early-bird application
September 15: $1000 ($1300 new applicants)
October 15: $800
November 15: Balance Due
Spring programs (March/April)
June 1: $300 deposit due with early-bird application
September 30: $500 ($800 new applicants)
November 15: $800
January 15: Balance Due
Summer programs (May/June)
June 1: $300 deposit due with early-bird application
October 15: $500 ($800 new applicants)
November 30: $800
January 15: $800
March 15: $800
April 15: Balance Due
What is the cancellation policy? [ top ] A
participant who wishes to cancel must notify the Language &
Friendship office in writing. Date of postmark, e-mail or fax applies.
Cancel fees are as follows:
Winter Programs (January/February)
Before Sept 30: $200 cancel fee
Sept 30 - Oct 15: $300 cancel fee
After Oct 15: To be determined*
Spring programs (March/April)
Before Sept 30: $100 cancel fee
Sept 30-Oct 15: $200 cancel fee
Oct 16-Nov 15: $300 cancel fee
After Nov 16: To be determined*
Summer programs (May/June)
Before Oct 16: $100 cancel fee
Oct 16-Nov 15: $200 cancel fee
Nov 16-Dec 15: $300 cancel fee
Dec 16-Jan 15: $400 cancel fee
After Jan 15: To be determined*
*Limited Trip Cancellation Protection is provided for fully paid
travelers in case of medical emergencies or unforeseen world events.
See insurance information for details.
Note: Language & Friendship reserves the right to
cancel a student's participation should there be unresolved academic,
behavioral or medical issues.
What is L&F's travel safety policy? [ top ] Language
& Friendship is committed to providing a safe, educational
experience for each participant. We believe that creating international
friendships and increasing our understanding of other cultures is an
invaluable contribution to world peace.
Sharing the belief that it is essential to proceed thoughtfully as
we organize our programs, we regularly monitor the travel information
issued by the U.S. Department of State, which issues information
regarding travel abroad. We are in frequent communication with our
extensive network of teachers overseas who inform us of each region?s
political climate firsthand. These longstanding relationships abroad
provide a strong network of support.
Following are the types of notices issued by the U.S. Department of State:
The highest alert from the U.S. Department of State is a Travel
Warning issued to recommend avoiding travel to a certain country. This
was not issued for any of our destination countries during past years.
However, our Limited Trip Cancellation coverage provides protection for
this issuance.
The U.S. Department of State issues Public Announcements to
disseminate information about perceived threats and shorter-term notice
of possible unrest. An example of this is a Worldwide Caution, a
general issuance which advises travelers to exercise caution. Our
programs continue to operate successfully in these circumstances.
Cancellations in this case follow our regular cancellation policy.
In the year of the first Gulf War, the year following 9/11, and
during the war with Iraq, our participants have traveled safely and
were warmly welcomed in the countries where we organize programs.
Can I use frequent flier miles or an airline pass? [ top ] It
is very difficult and often impossible to get confirmed frequent flier
space during the peak travel times when our spring and summer groups
travel. It is necessary that all participants travel with the group.
While we understand the desire to use such perks, we are simply trying
to avoid having a participant end up without a seat, or not arrive with
the group, causing unnecessary stress to all concerned.
Any participant wishing to use frequent flier mileage or an airline pass must submit their intent
in writing (by mail, e-mail or fax) to L&F. The participant must then provide
written proof of confirmed space on the same flights as the group.
Such proof must be provided to L&F no later than December 1 for
spring groups and no later than January 31 for summer groups.
What if the host child works? [ top ] Most
American teenagers work and may not be home all the time. With prior
planning, your child may be able to take some time off. Otherwise you
can make arrangements for someone else to be around: another sibling, a
friend, an adult. While host families are not expected to entertain the
student daily, their companionship is essential to the success of the
experience.
Are there group activities? [ top ] It
is usually better to have none in order to encourage students to
concentrate on adapting to their host family and making American
friends. For 2-week spring programs while school is in session, a
couple of activities are organized to take the students out of the
classroom.
What does hosting cost? [ top ] Hosting
costs only room and board. The student is treated as a member of the
family, participating in the responsibilities as well as the fun of
family life. Each student comes with personal spending money to cover
normal teenage activities: movies, soda pop, gifts, phone calls, ice
cream shops...
What about medical insurance? [ top ] All students are covered by insurance. If a medical problem arises, the expenses will be covered.
May we take our student out of town? [ top ] Yes, certainly. L&F simply requests knowing where to contact you in case of emergency.
What if a problem arises? [ top ] Based
on past experience, L&F is pleased to note that problems are rare.
However, should one develop, the host family should contact the local
coordinator or L&F to discuss the situation which may simply be a
cultural difference. If necessary, the student will be moved.
Is a separate bedroom required? [ top ] No.
A bedroom may be shared with the host brother or sister. It is
necessary, however, for the student to have a separate bed. A separate
bedroom would only be necessary if the host family's children are very
young.
Must the host family speak a language other than English? [ top ] Not
at all. Because the students are here to improve their English through
total immersion, English is the primary language to be used. All
students have had some English study.
What information will be provided? [ top ] Once
you have been accepted as a host family, and we have matched you with a
student, you will receive the student's application, picture, and
letter. You will be asked to write a letter of introduction in English
to the student. You will also receive a host family guidebook with
helpful information and ideas.
Who supervises the program? [ top ] Group
leaders, experienced L&F staff, and local coordinators will be in
contact with you to provide support as needed. Our goal is a meaningful
and rewarding experience for each host and student.